Already over 16,000 five-star reviews!
"I have bought a few dresses from Kaiko for myself, and despite frequent use, they are still in excellent condition and feel wonderful to wear!"
Frequently asked questions (FAQ)
Where are Kaiko's products manufactured?
Kaiko's clothes are made in Portugal, jewelry in Nepal, and accessories in Finland, Estonia, and Italy. Read more about our production here.
If I order today, when will my order be delivered?
We pack your order within an average of 1-2 business days from your order, and then it typically takes about 2-3 days for the carrier you selected to deliver the package to you. You will receive a confirmation email when we send the package.
How do I return a product?
- Make a return notification in our return portal.
- Pack the completed return form with the product you are returning.
- Send the product back to us using your preferred shipping method. The customer is responsible for the return shipping costs, but we do not charge any additional fees for the return.
- We will refund your money once the package arrives at our warehouse.
Read the detailed return instructions and terms here.
How much money has Kaiko directed to Nepal for women's education?
We have directed a total of €110,369 to our sustainability efforts in Nepal. We make a donation and update the donation amount approximately once a year.
How can I pay for my order?
The most common credit cards such as Visa and Mastercard, PayPal, as well as mobile payment options ApplePay and Google Pay.
How will my order be delivered?
You can choose between DHL Express and FedEx parcels.
How does Kaiko ensure the quality of its products?
We offer a 12-month quality guarantee on our products. We only use high-quality materials and carefully test the products and new materials before use.
