Privacy policy
General
We collect your information so that we can deliver your order, provide you with high-quality customer service, offer content & products that interest you, and develop our marketing. This way we can continue to offer responsible fashion and continue our mission of social responsibility!
Kaiko is committed to protecting the privacy of its customers. In this data protection statement, we explain in more detail how we process your data. The customer must accept the terms of this privacy statement in order to use Kaiko's services.
The controller and its contact information
Kaiko Clothing Company Oy
Social security number 2878739-4
Nokiantie 2-4 C
00510 Helsinki, FI
If necessary, you can ask our customer service for more information about data processing and data protection: info@kaikoclothing.com
What personal data do we collect?
When you visit our site, we automatically collect information about the device you are using, including browser information, IP address, time zone and some cookies installed on your device. From browsing our site, we also collect information about the individual pages or products you view, our site
from landing pages, search terms and your interaction with our site.
We automatically collect information as follows:
- We install cookies on your device, which often contain an anonymous unique identifier. You can find more information about cookies and how to delete them at http://www.allaboutcookies.org.
- The log files track the following actions on our site and collect information including your IP address, browser type, internet service provider, entry and exit pages, and date and time stamps.
- Web beacons, tags and pixels are electronic files that we use to store information about how you browse our site. When you place or try to place an order on our site, we collect the information you provide, such as your name, billing and
delivery addresses, payment information including credit card number, email address and phone number.
What we use your personal data for
We use your order information to fulfill our order obligations, including processing your payment information, arranging transportation, and delivering invoices and/or order confirmations. In addition to this, we use your order information- to communicate with you
- to check orders for possible risks and fraud
- In accordance with the consent you gave us, to provide information or to market our products or services.
We use automatically collected information (especially your IP address) to investigate possible risks and fraud and to generally develop and optimize our site, for example by producing analytics data on how our customers browse our site and interact with our site, and to evaluate the success of our marketing and advertising campaigns.
Sharing your personal information
We share your personal data with third parties to facilitate the use of your personal data as described above. We use Shopify to implement our online store. You can read more about Shopify's privacy policy at https://www.shopify.com/legal/privacy.We also use Google Analytics to better understand customers' use of the site.
You can read more about Google's privacy policy at https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics tracking here https://tools.google.com/dlpage/gaoptout.
Our site's payment service providers are the following external actors, links to the privacy policy:
- Paytrail, https://www.paytrail.com/data protection statements
- PayPal, https://www.paypal.com/fi/webapps/mpp/ua/privacy-full
- Stripe, https://stripe.com/privacy-shield-policy
In events, we use iZettle as the payment service provider.
You can find the privacy policy of the service provider iZettle at https://www.izettle.com/fi/yeksityisyyden-suoja
We may share your personal information in accordance with applicable law and regulations in order to respond to a subpoena, a home search warrant or other lawful request for the release of information, or in another way to protect our rights.
Advertising that follows usage habits
We use the personal data you provide for targeted advertising or marketing communications that we believe will be of interest to you. To learn more about targeted marketing, visit the Network Advertising Initiative's (“NAI”) education page at http://www.networkadvertising.org/understandingonline-adver-sing/how-does-it-work.You can opt out of targeted marketing:
FACEBOOK - https://www.facebook.com/seVngs/?tab=ads
GOOGLE - https://www.google.com/seVngs/ads/anonymous
BING - https://adver-se.bingads.microsom.com/en-us/resources/policies/personalized-ads
In addition, you may opt out of some services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
SMS
We value your privacy and the information you agree to share with our SMS marketing service. We use this information to send you text notifications (about your order, including rejected checkout reminders), text marketing offers and transactional texts, including review requests from us. Text message acceptance information and consent will not be shared with any third parties, other than communication partners, to enable and use our text messaging program.
SMS opt-in information and consent are not shared with third parties, except for communication partners, to enable and use our SMS program.
Our website uses cookies to keep track of the products you have placed in the shopping cart, including when you have rejected the checkout. This information is used to determine when Shopping Cart reminder messages are sent via text message.
Do not track setting
Please note that we do not change our site's data collection and practices when the "Do Not Track" signal is displayed on your browser.Your rights
If you live in Europe, you have the rights mentioned in this section.You have access to your own data stored in our system if you are registered. You also have the right to access your personal data that we have and to request that incorrect data be corrected, updated or deleted. The right to delete your own data does not apply to personal data that we have to keep for maintenance, legal or information security reasons. If you wish to exercise this right, please contact us using our contact details below.
You have the right to object to the processing of your personal data, to demand the restriction of data processing, and to file a complaint with the data protection supervisory authority www.tietosuoja.fi.
We process your personal data to fulfill our obligations under a contract with you, for example if you place an order through our site, or otherwise to pursue our legitimate commercial interests. Please also note that your personal data will be transferred outside of Europe, such as to Canada or
Stateside.
Retention of personal data
When you place an order through our website, we will keep your order information for the time being unless you request its deletion.Protection of personal data
We protect your personal data appropriately technically and organizationally. To protect the register, we use e.g. the following means:- protection of hardware and interfaces
- user identification
- processing instructions and supervision
We also require our subcontractors to protect the processed personal data appropriately.
Data breach
We notify the data security breach directly to the authority and the relevant persons within 72 hours, if required by the applicable legislation.Minors
This site is intended for adults.Persons under the age of 18 need their guardian's consent to use our services.
Changes
We may change this privacy statement if legislation, technical solutions or our practices change.Our contact information
In matters of data protection, our contact information is:- info@kaikoclothing.com
- Kaiko Clothing Company Oy, Nokiantie 2-4 C, 00510 Helsinki, Finland